1. DELIVERY POLICY:

Male’ Delivery

- Same-day delivery for orders placed before 9 pm.

- Free Delivery to any address in Male’ & Hulhumale’ for purchases above MRF 160.00

Island Ferry Delivery

- Contact details of boat caption should be provided

- Free Delivery to any specified boat for purchases above MRF 160.00

Shop Collection

- Orders can be collected from any of COUNTLINE OUTLETS in Male & Hulhumale free of charges. Please mention your designated COUNTLINE outlet as a delivery address.

Personal Pickup

- All items ordered on COUNTLINE Online can be picked up at the COUNTLINE retail outlets designated to pick up the order.

- Order number of reference number will be required.

Delivery issues

- In the case of any delays or problems with the delivery of your package, please contact the COUNTLINE Customer Service Centre on 3337888 (SAT-THD 0830 hrs – 1700 hrs).

- To return damaged items, please refer to the COUNTLINE Online return policy.

- All the cakes that are not being collected within 3 days’ time will be disposed and there will be no refund.


2. PAYMENT OPTIONS:

A) Bank of Maldives payment gateway

- Available for customers having Bank of Maldives cards. This service is subject to terms and conditions of the Bank.